> For the complete documentation index, see [llms.txt](https://docs.chachat.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chachat.app/faqs.md).

# FAQs

<details>

<summary>📞 What are AI Calls?</summary>

AI Calls let you talk to characters in real time using your voice.\
They respond instantly, with live subtitles and emotional, realistic interaction.\
Perfect for immersive roleplay and deeper connection.

</details>

<details>

<summary>🗑️ I accidentally deleted my account. How can I recover it?</summary>

Yes! After deletion is complete, you can re-register using the same email. Then your PRO subscription will remain.

</details>

<details>

<summary>💎 I've bought the PRO membership, but I still see the waiting screen. What should I do?</summary>

Please restart the app and ensure you’re logged into the correct account. If the issue persists, contact support via the app.

</details>

<details>

<summary>🧠 What AI model is ChaChat using?</summary>

ChaChat uses state-of-the-art AI models, including OpenAI and custom fine-tuned versions to create immersive experiences.

</details>

<details>

<summary>🛠️ Will ChaChat have its own AI model?</summary>

Yes, we’re actively working on a custom model optimized specifically for character-driven roleplay and voice interactions.

</details>

<details>

<summary>👥 How many people are on the ChaChat team?</summary>

We’re a small but passionate team of AI engineers, writers, and designers constantly improving the experience.

</details>

<details>

<summary>🧠 I want the AI to respond better. What can I do?</summary>

We are constantly improving our app and adding new features. Try changing the character's mood, use gems to unlock special behaviors, or role-play for more personalized responses.

</details>

<details>

<summary>🔁 Why is my chatbot set to private?</summary>

Character privacy settings are based on community guidelines or your own preferences. When creating a character, you can toggle visibility yourself in the character settings.

</details>

<details>

<summary>💎 My PRO subscription didn’t activate. What should I do?</summary>

Make sure your app is up to date. If the issue persists, please contact our support team through the app — we’ll help you out as soon as possible.

</details>

<details>

<summary>🗑️ I accidentally deleted my account. How can I recover it?</summary>

Yes! After deletion is complete, you can re-register using the same email. Then your PRO subscription will remain.

</details>

<details>

<summary>🤔 Didn’t find what you were looking for?</summary>

Contact support directly through the app - we will be happy to help!

</details>

<details>

<summary>📷 Why aren’t there any nude images?</summary>

App Store and Google Play policies don’t allow explicit visual content.\
However, **you’re not limited in what you can explore in the chat** — feel free to enjoy the full experience there.

</details>


---

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