FAQs
Ask, Learn & Solve
📞 What are AI Calls?
AI Calls let you talk to characters in real time using your voice. They respond instantly, with live subtitles and emotional, realistic interaction. Perfect for immersive roleplay and deeper connection.
🗑️ I accidentally deleted my account. How can I recover it?
Yes! After deletion is complete, you can re-register using the same email. Then your PRO subscription will remain.
💎 I've bought the PRO membership, but I still see the waiting screen. What should I do?
Please restart the app and ensure you’re logged into the correct account. If the issue persists, contact support via the app.
🧠 What AI model is ChaChat using?
ChaChat uses state-of-the-art AI models, including OpenAI and custom fine-tuned versions to create immersive experiences.
🛠️ Will ChaChat have its own AI model?
Yes, we’re actively working on a custom model optimized specifically for character-driven roleplay and voice interactions.
👥 How many people are on the ChaChat team?
We’re a small but passionate team of AI engineers, writers, and designers constantly improving the experience.
🧠 I want the AI to respond better. What can I do?
We are constantly improving our app and adding new features. Try changing the character's mood, use gems to unlock special behaviors, or role-play for more personalized responses.
🔁 Why is my chatbot set to private?
Character privacy settings are based on community guidelines or your own preferences. When creating a character, you can toggle visibility yourself in the character settings.
💎 My PRO subscription didn’t activate. What should I do?
Make sure your app is up to date. If the issue persists, please contact our support team through the app — we’ll help you out as soon as possible.
🗑️ I accidentally deleted my account. How can I recover it?
Yes! After deletion is complete, you can re-register using the same email. Then your PRO subscription will remain.
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